This privacy policy explains how LandED (‘Us’, ‘We’) collects, stores, uses, discloses, and otherwise manages your personal information in compliance with our obligations under the Privacy Act 1988 (Cth). It applies to all interactions you have with us.
You can always access the latest version of our privacy policy on our website. We may update this policy periodically and will notify you of any changes via a notice on our website.
How We Collect Your Personal Information
LandED collects your personal information to:
- Keep clients and contacts informed of the latest developments, courses, and services we provide;
- Maintain communication with clients;
- Notify clients about upcoming events, products, and services;
- Manage and administer our educational offerings;
- Improve our website to enhance your user experience;
- Provide relevant information about other services you might find helpful.
We collect personal information through various methods, including in-person meetings, online registrations for newsletters, and correspondence via our website, email, or phone.
We do not sell, rent, or trade your personal information. However, we may share it with third-party service providers or related companies acting on our behalf. Occasionally, we may collect information from publicly available sources with your consent or when it is reasonably expected or necessary to provide a specific service.
Personal Information Collected
The personal information we collect may include your name, postal and email addresses, phone numbers, and business contact details. Depending on the service, we may request additional information, such as your employment status or relevant financial details.
If you interact with us online, we may collect data like your IP address and web activity through third-party services like MailChimp or Google Analytics.
We typically do not collect sensitive information (e.g., religious beliefs, health data, etc.) unless it is necessary for our services and you provide explicit consent.
How We Use Your Personal Information
We use your personal information to provide our services, respond to your inquiries, and share relevant updates about LandED.
With your consent, we may share your information with:
- Service providers assisting in the delivery of our courses or services;
- Professionals involved in product planning or development;
- Your representatives, such as brokers, accountants, or legal advisers;
- Authorities or regulators, where required by law.
All third parties we work with are required to protect your personal information in line with this policy and the Privacy Act 1988 (Cth). We do not sell your personal information.
LandED operates nationwide, so your information may be shared across states or territories.
If you do not provide certain personal information, it may affect our ability to deliver services.
We may also use your personal information to market our services, including via phone, email, or SMS. If you wish to unsubscribe, please email us at [email protected] with your details, and we will process your request within 21 days.
We retain your personal information for as long as necessary to fulfil the purpose it was collected or as required by law.
Security of Your Personal Information
We take the security of your personal information seriously. We implement reasonable measures to protect it from misuse, interference, loss, unauthorized access, modification, or disclosure. Your information may be stored in electronic or hard-copy formats.
Our security measures include:
- Information storage policies;
- System access controls;
- Secure areas for confidential discussions;
- Customer Relationship Management system safeguards; and
- Secure web forms for sensitive data collection.
We use data encryption and other electronic security systems to protect sensitive information shared via our website.
Use of Cookies
You are not required to provide personal information when visiting our website. You may remain anonymous or use a pseudonym. However, if it becomes impractical to deliver our services without your details, we may require your identification.
We use cookies on our website to monitor site traffic and create a personalized experience. While cookies do not initially identify you personally, they may once you provide personal information.
You can manage cookie settings via your browser.
Blogs, Forums, and Social Media
LandED engages with clients on social media and interactive platforms. Be aware that any personal information shared on these sites may be read and used by others. LandED is not responsible for how other users handle such information.
Our website may include links to third-party sites with differing privacy policies. We recommend reviewing those policies directly on their respective sites.
Complaints
If you believe we have violated an Australian Privacy Principle, you can lodge a complaint by emailing or writing to us. We aim to respond within 30 days. You may escalate any unresolved complaints to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
How to Contact Us
We are committed to protecting your personal information. If you have any questions about our privacy practices, please contact us at [email protected].